NOCTA SHOP — TERMS OF SALE
1. Product Information
Read the product description before purchasing. Account type, included content, access level and any commercial warranty must be stated on the product page.
2. NFA Accounts — Non-Full Access
NFA accounts do not include full control of the associated email address or all recovery options. Access may be lost if another person recovers the account.
Unless expressly stated on the product page, NFA accounts do not include a commercial warranty against subsequent recovery or loss of access. This does not exclude responsibility for defective delivery, inaccurate product descriptions or applicable consumer rights.
3. Full Access Accounts
For greater control, choose a Full Access account. The credentials and recovery options included must be specified on its product page.
Any advertised commercial warranty applies according to its stated duration, coverage and claim procedure. Full Access does not mean unconditional protection against every possible loss of access.
4. Store Credit and Refunds
Discretionary refunds and goodwill compensation are issued as NOCTA SHOP balance for future purchases. This balance is not redeemable for cash.
Where applicable consumer rules require a monetary refund, that refund will be provided. Store credit may replace it only where permitted and expressly accepted by the customer.
5. Official Sellers and Impersonation
Our official Telegram sellers are:
Check the exact username before making a payment. Display names and profile pictures alone do not establish a seller’s identity.
NOCTA SHOP does not cover payments made to unrelated third parties or impersonators who do not act on our behalf. This does not exclude responsibility for our own actions or those of our representatives.
6. Support and Claims
Contact an official seller with your order number, a description of the issue and relevant screenshots. Never send passwords or recovery codes in public messages.
Claims are reviewed against the product description, delivery records and applicable warranty conditions.
7. Consumer Rights
These terms do not remove mandatory consumer rights. Delivery of a digital product does not, by itself, cancel any applicable right of withdrawal.
8. Acceptance
By placing an order, you acknowledge the account type, access limitations and warranty conditions disclosed before purchase.